> ## Documentation Index
> Fetch the complete documentation index at: https://docs.opersa.company/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help, reach the team, and find the answers to common questions.

## Contact us

<CardGroup cols={2}>
  <Card title="Product support" icon="life-ring" href="mailto:support@opersa.company">
    Something not working, or a question about how to use OperSa? Email [support@opersa.company](mailto:support@opersa.company) and we will help.
  </Card>

  <Card title="Legal and privacy" icon="scale-balanced" href="mailto:legal@opersa.company">
    For anything legal, privacy, or compliance related, email [legal@opersa.company](mailto:legal@opersa.company).
  </Card>
</CardGroup>

You can also find us on [X](https://x.com/OperSaCompany).

## Common questions

<AccordionGroup>
  <Accordion title="Is OperSa live with real money?">
    Not yet. OperSa currently runs on Robinhood Chain testnet. Balances use test tokens with no monetary value, and the \$OPSA token is not live. It is a fully working platform, on testnet.
  </Accordion>

  <Accordion title="Do I need to install a wallet?">
    No. When you sign in, a secure wallet is created for you automatically. You never handle a seed phrase, and OperSa never sees your keys.
  </Accordion>

  <Accordion title="Why can I only use the faucet once?">
    The faucet gives each wallet a single claim of 10,000 tUSDC. Capping it keeps the market fair and stops anyone from minting endless balance to manipulate prices.
  </Accordion>

  <Accordion title="How are prices set on assets that rarely trade?">
    An autonomous valuation agent gathers real market evidence, and a deterministic engine turns that evidence into a defensible price with a confidence score. Stocks track a live on-chain price feed instead. Every market tells you which method set its price.
  </Accordion>

  <Accordion title="Can I short?">
    Yes, on perp markets. Perps are enabled on assets the oracle prices with enough confidence to support leverage. Other assets are spot only.
  </Accordion>

  <Accordion title="Is my activity really on-chain?">
    Yes. Trades, positions, holders, and referrals all settle on Robinhood Chain. On spot markets you can click any holder or trade and open it in the block explorer.
  </Accordion>

  <Accordion title="What is Mawrs?">
    Mawrs is the AI trader built into OperSa. It reads your live portfolio, scouts setups across every market, and can prepare trades for you to confirm. It never trades without your approval.
  </Accordion>
</AccordionGroup>

<Card title="Read the terms" icon="file-lines" href="https://opersa.company/legal/terms">
  The full Terms of Service and Privacy Policy live on opersa.company.
</Card>